Privacy policy

Version: 1.0
Effective Date: May 1, 2026

Cutting Through the Fine Print

We believe privacy should be just as straightforward as the tools we build.

Here's what we collect, why we collect it and how we use it to keep TIMBAR running and continue building better products.

No surprises. Those are better left for birthdays!

1. Introduction

Timbar Technologies Corp. ("TIMBAR", "we", "our", or "us"), a British Columbia corporation and subsidiary of Arney 2015 Ventures Inc., respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you:

  • visit our websites;
  • purchase products;
  • create an account;
  • contact us;
  • subscribe to marketing communications;
  • register a product;
  • submit a warranty claim;
  • participate in promotions; or
  • otherwise interact with TIMBAR.

This Privacy Policy applies to TimbarTools.com and any related websites, domains, landing pages or online properties operated by Timbar Technologies Corp. that reference this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide

This may include:

  • name;
  • billing address;
  • shipping address;
  • email address;
  • telephone number;
  • order information;
  • warranty information;
  • product registration information;
  • customer support communications;
  • photographs or videos voluntarily submitted;
  • reviews or testimonials;
  • marketing preferences; and
  • any other information you choose to provide.

Payment Information

Payments are processed through third-party payment providers.

TIMBAR does not store complete payment card numbers or security codes.

Payment information is handled in accordance with the payment provider's own privacy and security practices.

Information Collected Automatically

When you visit our Website, we may automatically collect information including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • language preferences;
  • pages visited;
  • referring website;
  • time spent on pages;
  • purchase activity;
  • advertising interactions;
  • cookie identifiers; and
  • similar technical information.

3. Cookies & Similar Technologies

TIMBAR uses cookies and similar technologies to improve Website performance and user experience.

These technologies may:

  • remember your preferences;
  • maintain shopping cart functionality;
  • analyze Website traffic;
  • measure advertising performance;
  • personalize content; and
  • improve security.

Depending on your browser and location, you may be able to manage or refuse certain cookies through your browser settings or cookie preferences available on our Website.

Additional information is available in our Cookie Policy.

4. How We Use Your Information

We may use personal information to:

  • process orders;
  • ship products;
  • provide customer support;
  • administer warranties;
  • process returns;
  • communicate order updates;
  • send safety notices or recalls;
  • improve products and services;
  • analyze Website performance;
  • personalize Website experiences;
  • detect fraud or abuse;
  • comply with legal obligations;
  • administer promotions;
  • maintain business records; and
  • send marketing communications where permitted or where consent has been provided.

5. Marketing Communications

If you subscribe to our marketing communications, we may send:

  • product announcements;
  • educational content;
  • promotions;
  • company news;
  • special offers; and
  • other marketing communications.

You may unsubscribe at any time by:

  • clicking the unsubscribe link in an email; or
  • contacting us directly.

Operational communications relating to orders, warranties, recalls or customer service may still be sent even if marketing communications are declined.

6. When We Share Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our business, including providers of:

  • ecommerce services;
  • payment processing;
  • website hosting;
  • website security;
  • analytics;
  • advertising;
  • customer communications;
  • email marketing;
  • shipping and logistics;
  • customer support; and
  • information technology services.

These providers receive only the information reasonably necessary to perform their services.

7. Current Service Providers

Depending on your interaction with TIMBAR, your information may be processed by service providers including:

  • Shopify;
  • Shop Pay;
  • Google Analytics;
  • Google Tag Manager;
  • Meta technologies;
  • ActiveCampaign;
  • Quo
  • Cloudflare;
  • shipping carriers;
  • customer communication providers; and
  • other business service providers engaged by TIMBAR.

Service providers may change from time to time as our business evolves.

8. International Processing

TIMBAR sells products internationally.

Your information may be processed or stored in jurisdictions outside your province, state or country of residence.

Those jurisdictions may have different privacy laws than your home jurisdiction.

By using our Website or purchasing our products, you acknowledge that your information may be transferred internationally for legitimate business purposes.

9. Product Registration, Warranty & Safety Communications

Information provided for:

  • product registration;
  • warranty claims;
  • customer support;
  • safety notices; or
  • recalls

may be retained for product support, legal compliance and customer safety purposes.

TIMBAR may contact you regarding important product safety information regardless of your marketing communication preferences.

10. Reviews, Testimonials & User Content

If you voluntarily submit:

  • reviews;
  • testimonials;
  • photographs;
  • videos;
  • social media content;
  • comments; or
  • other feedback,

TIMBAR may publish or use that content in accordance with our Website Terms & Conditions.

Please avoid submitting information you do not wish to become public.

11. Children's Privacy

TIMBAR products are intended for purchase and use by adults.

We do not knowingly collect personal information directly from children. If we learn that personal information has been collected from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete that information.

12. Data Security

TIMBAR maintains reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse or loss.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

While we work hard to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Data Retention

TIMBAR retains personal information only for as long as reasonably necessary to:

fulfill the purposes described in this Privacy Policy;

  • provide customer support;
  • administer warranties;
  • comply with legal obligations;
  • resolve disputes;
  • enforce agreements; or
  • maintain legitimate business records.

Retention periods may vary depending on the nature of the information.

14. Your Choices

Subject to applicable law, you may request to:

  • access personal information we hold about you;
  • correct inaccurate information;
  • update your contact information;
  • withdraw marketing consent; or
  • request deletion of certain personal information.

Certain information may be retained where required for legal, contractual, warranty, fraud prevention or legitimate business purposes.

Before processing certain requests, we may need to verify your identity to help protect your personal information.

15. Do Not Track

Some web browsers offer "Do Not Track" settings.

Because there is currently no universally accepted standard governing these signals, our Website may not respond to all Do Not Track requests.

16. Third Party Websites

Our Website may contain links to third-party websites.

TIMBAR is not responsible for the privacy practices, security or content of third-party websites.

Users should review the privacy policies of those websites independently.

17. Business Transactions

If TIMBAR or its assets are involved in a merger, acquisition, financing, restructuring or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

18. Policy Updates

TIMBAR may update this Privacy Policy from time to time.

Updated versions become effective when posted on the Website unless otherwise indicated.

Continued use of the Website following publication of updates constitutes acceptance of the revised Privacy Policy.

Questions?

If you have concerns about how we handle your personal information, please contact us.

We believe privacy should be just as straightforward as the tools we design. If you have a question, we're here to help.

Timbar Technologies Corp.

PO BOX 36569 RPO SEAFAIR
Richmond, British Columbia V7C 5M4
Canada

Email: info@timbartools.com